Missing Notifications When Using Luna Display on Mac

Fixing Missing Notifications While Using Luna Display on Mac

If you’re not seeing notifications or hearing notification sounds while using Luna Display on a Mac, it may be due to macOS settings. Since Luna uses screen recording, macOS can sometimes block notifications. Here's how to fix that depending on your macOS version.

For macOS Big Sur or Older

Make sure Do Not Disturb is turned off and set correctly:

• Go to Apple Menu > System Preferences > Notifications > Do Not Disturb.
• Turn off Do Not Disturb.
• Uncheck "When mirroring or to TVs and projectors".

If that doesn’t help, try restarting the Notification Center process:

• Open Spotlight (cmd + spacebar) and search for Activity Monitor.
• Find Notification Center in the list.
• Select it and click the X button to stop the process. This can reset notifications.

For macOS Monterey or Newer

Make sure notifications are allowed for the apps you want:

• Go to Apple Menu > System Preferences > Notifications.
• Select each app and ensure "Allow Notifications" and "When mirroring or sharing the display" are checked.

Example from macOS Ventura and Newer:

Also, check that Do Not Disturb is off under Focus:

• Go to Apple Menu > System Preferences > Notifications and Focus > Focus.
• Make sure Do Not Disturb is turned off during your Luna Display session.

If you still don’t see notifications after these adjustments, feel free to reach out to our Support Team for help.