Troubleshooting the Wi-Fi Connection
If your primary Mac and your iPad are connected to the same Wi-Fi network, and the Astropad Studio apps are running on both devices, the connection should occur automatically. If it does not occur, here are a few things to check:
- Your primary Mac and iPad are on the same Wi-Fi network
- Wi-Fi is enabled on both devices
- The Astropad Studio apps are running on both devices
- No firewall or security program settings on your Mac are preventing connection
Here are some steps to take for alleviating the issue –
- Try connecting via USB cable to help establish the initial connection (then unplug)
- Connect using Manual Wi-Fi connection in Astropad Studio
- Try restarting both devices (primary Mac and iPad)
- Restart your router
Manual Wi-Fi Connection
Try manually connecting if you’re unable to connect automatically.
At the connection screen, click “Connect info” and a new window is shown with connection options.
Click “Wi-Fi Manual Connect".
Scan the QR code with your iPad:
Why are Wi-Fi and Manual Wi-Fi connection not working?
Local Wi-Fi networks use different routers, and each router is configured in its own way. It is hard to point to a specific reason why things are not working in your network.
Security software like antivirus, firewall, or VPN on your Mac could prevent Wi-Fi connections. Security restrictions or settings on your router could also be the problem. Some routers disable Apple Bonjour which is the service Astropad uses to allow Mac & iPad to find each other automatically. Some routers also disable connection within the same local network between devices. This effectively shuts down any possibility for your devices to talk to each other.