Employer-Provided Devices and Luna Display

If you’re using a company-provided computer, check with your IT department before setting up Luna Display. Some workplaces have security measures that can block connections.

Possible Restrictions and Solutions

VPNs

VPNs are not officially supported with Luna Display. Since they reroute network traffic and hide IP addresses, they can interfere with Luna’s connection. If possible, disable the VPN while using Luna.

A wired connection may help in some cases, but company VPN settings may still block Luna.

Firewalls

Luna should automatically be allowed through the firewall, but some security settings may block it. If you’re having trouble connecting, ask IT to whitelist:

Luna Display
Apple Bonjour
Astropad

Client Isolation & Device Siloing

Some networks isolate devices to prevent communication. This setting is typically found in router configurations. If enabled, it may block Luna Display.

Company Security Policies

Some companies restrict screen recording, which Luna requires for display sharing. If this restriction is in place, Luna may not work.

Note: Luna Display does not store or record your screen content.

Public Wi-Fi Networks

Public networks (hotels, coffee shops, universities) often have security settings that block device communication. If you experience connection issues in these environments, try:

Using a wired connection (USB, Ethernet, or Thunderbolt)
Enabling Peer-to-Peer mode (Mac-only, requires iOS 13/macOS 10.15 or later)

For details on wired connections, see: How to Use USB, Ethernet, or Thunderbolt