Version 5.1.4: App Crashes or Does Not Open

If Luna Display won’t open or keeps crashing after updating to version 5.1.4, it may be caused by a known bug affecting app preferences. A fix will be available in an upcoming update, but here’s a quick workaround to help in the meantime.

Mac

  1. Quit the Luna Display app.
  2. Open Finder, then click Go > Go to Folder.
  3. Copy and paste this path into the field and press Return:
    ~/Library/Application Support/astropad
  4. In the folder that opens, select all files and delete them. Then empty your Trash.
  5. Open Luna Display and try again.

PC

  1. Close the Luna Display app.
  2. Open File Explorer and click in the Address Bar.
  3. Copy and paste this path and press Enter:
    %APPDATA%/Astropad
  4. In the folder that opens, select all files and delete them. Then empty your Recycle Bin.
  5. Open Luna Display and try again.

If this workaround doesn't solve the issue, please contact us and share your device make and model.

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us