Troubleshooting the Wi-Fi Connection in Project Blue

If your Windows PC and your iPad are connected to the same Wi-Fi network, and the Project Blue apps are running on both devices, the connection should occur automatically. If it does not occur, here are a few things to check:

  • Your Windows PC and iPad are on the same Wi-Fi network and bandwidth (5GHz or 2.4GHz, for example)
  • Wi-Fi is enabled on both devices
  • The Project Blue apps are running on both devices
  • No firewalls, VPNs, or security program settings on your Windows PC or network are preventing the connection

Here are some steps to try and resolve the issue:

  1. Try connecting via USB cable to help establish the initial connection, then unplug the cable
  2. Connect using Manual Wi-Fi connection in Project Blue
  3. Try restarting both devices (Windows PC and iPad)
  4. Restart your router

   

Manual Wi-Fi Connection

At the connection screen, click “Connect info” and a new window is shown with connection options.

Click “Wi-Fi Manual Connect".

Scan the QR code with your iPad:

Why are Wi-Fi and Manual Wi-Fi connection not working?

Local Wi-Fi networks use different routers, and each router is configured in its own way. It is hard to point to a specific reason why things are not working in your network. 

Security software like antivirus, firewall, or VPN on your Windows PC could prevent Wi-Fi connections. Security restrictions or settings on your router could also be an issue. Some routers disable Apple Bonjour which is the service Project Blue uses to allow your Windows PC and iPad to find each other automatically. Some routers also disable connection within the same local network between devices. This effectively shuts down any possibility for your devices to talk to each other. 

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