How to Factory Reset the Luna Display Apps

Factory resetting the Luna app restores default settings and can resolve issues such as random disconnects, unresponsive touch, or unexpected behavior. If you're experiencing persistent issues after trying other troubleshooting steps, a factory reset may help.

When Should You Factory Reset?

Consider factory resetting Luna Display if you are experiencing:

  • Frequent disconnections
  • Touch or input responsiveness issues
  • Connection errors that persist after troubleshooting
  • App settings not saving correctly

How to Reset the Luna Mac App

  1. Quit the Luna app on your Mac.
  2. While holding down the Option key on your keyboard, reopen the Luna app. You will see a prompt to reset.

Luna Display Mac reset prompt

How to Reset the Luna Windows App

  1. Click on the "☰" menu to open Preferences.
  2. Navigate to the General tab and click Reset to Factory Settings. You will be prompted to reset.
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