Factory resetting the Luna app will set preferences back to the original settings and can resolve any abnormal app behavior such as random disconnects and non-responsive touch.
Resetting the Luna Mac App
1
Quit the Luna app on your Mac.
2
While
holding down the option key, open the Luna app. You should be prompted to reset.
Resetting the Luna Windows App
1
Click on the "
☰" to open the Luna Display
Preferences
2
Click on the
General tab, and then click
Suggested Settings. You should be prompted to reset.
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