Luna Refunds and Returns

When purchased from our website, Luna Display may be exchanged or returned for a refund within 90 days from date of delivery. You will have 90 days after receiving your Luna to request a return.

To start a return, please contact our customer experience team with your original order number. Return instructions will be provided if your return request is accepted. If applicable, a refund will be issued once your return is received and processed by our warehouse.

Shipping charges are not refundable. We are not able to accept returns for Luna units purchased from third-party sellers.

If you purchased your Luna from Amazon or another reseller you will need to contact them to initiate a return and refund and will need to adhere to their return and refund policy. 

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us