How can I improve my wireless connectivity?

Luna Display relies on your local network to communicate between your devices, meaning latency can vary depending on your local network environment. It's important to note that local network conditions might differ significantly from your general Wi-Fi or internet speed tests.

Local network performance can be influenced by factors like the number of devices connected to your router, physical obstructions between devices, interference from other wireless signals (such as Bluetooth or neighboring networks), and even weather conditions. As every network setup is unique, latency experiences can vary from user to user.

Tips to Improve Wireless Performance with Luna Display:

• Use a modern wireless router supporting 802.11ac or newer.
• Connect via the 5GHz frequency band whenever possible.
• Position your devices closer to your router or reposition the router to improve signal strength.
• Reduce network congestion by temporarily disconnecting unnecessary devices.

If You Experience Sudden or Temporary Performance Issues:

• Restart your router by unplugging its power, waiting 30 seconds, and plugging it back in.
• Restart both your Mac/PC and your iPad.
• Check for nearby wireless interference from Bluetooth devices, microwaves, or other wireless networks.

Even with these suggestions, external factors outside your control can sometimes impact network performance. If latency continues, consider using a wired connection:

• Use USB for Mac-to-iPad or PC-to-iPad mode.
• Use USB for Mac-to-Mac mode if both devices are running macOS 10.15 or later. 
• Use Ethernet or Thunderbolt for Computer-to-Mac and Mac-to-Mac mode.

Why Do We Recommend the 5GHz Frequency Band?

Originally, Wi-Fi primarily used a 2.4GHz band, but modern routers offer both 2.4GHz and 5GHz frequency bands. We strongly recommend using the 5GHz band with Luna Display, as it significantly reduces interference and improves reliability.

Consult your router's manual to prioritize the 5GHz connection or to disable the 2.4GHz band entirely. Doing so often provides substantial improvements in your Luna Display experience.

Bluetooth devices such as Apple Pencil, AirPods, or wireless speakers operate exclusively on the 2.4GHz frequency. Using Wi-Fi on the same frequency can cause interference, resulting in latency or connection issues. Switching your Wi-Fi to 5GHz eliminates this common interference, providing smoother and more reliable performance.